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Customer Success Manager

Job Description:

Company: Driving Local Leads out of Austin, TX
Job Title: Executive Assistant to Top-Tier Sales Leader
Job Type: Full-time
Location: Pompano Beach, FL
Company: Local Web Leads, LP out of Austin, TX

About The Company:
We’re Local Web Leads (Driving Local Leads, DBA), a fast-growing digital marketing agency – and JC is our co-founder, rainmaker, and “closer”-in-chief. He thrives on high-energy sales calls, big-vision brainstorming, and moving at the speed of opportunity. If you love structure, you’ll need to build it around his whirlwind.

Job Overview:
This is not your average errand-runner gig. You are the conduit between Joseph Christoforo and the rest of the company: gathering insights from his sales calls, translating real-time direction into working SOPs, and broadcasting priorities to our teams. You’ll sit shoulder-to-shoulder with Joseph, ensuring nothing slips through the cracks while we chase new “whale” accounts.

What You’ll Do:

  • Information Hub:
    • Listen in on Joseph’s high-stakes sales calls and day-to-day conversations with top-tier clients.
    • Utilize AI to synthesize key takeaways and action items into clear, actionable SOPs and briefings.
  • Communication & Visibility:
    • Serve as Joseph’s “announcer”—relay priorities, deadlines, and strategic shifts to internal teams.
    • Draft and distribute concise updates: sales wins, roadblocks, and next-step directives.
  • Operational Partnership:
    • Collaborate closely with Joseph, the CEO, and the COO to align resources and timelines.
    • Anticipate Joseph’s needs and remove barriers – think five steps ahead.
  • Travel Coordination & Support:
    • Plan Joseph’s travel logistics (flights, lodging, itineraries).
    • Provide in-person support when he’s on the road: meeting prep, debriefs, and follow-up documentation.

Who You Are:

  • Sales-Savvy & Detail-Oriented: You’ve supported senior rainmakers before – or you know exactly how they think—and you thrive capturing critical details.
  • Process Architect: You build order out of chaos: creating SOPs, checklists, and playbooks on the fly.
  • Exceptional Communicator: Your writing is crystal-clear; your verbal updates cut straight to the chase.
  • Resilient & Adaptable: Throw a last-minute pivot at you? You’ll grin, nod, and deliver.
  • Discreet & Professional: You handle sensitive info with absolute confidentiality.
  • “Character” Ready: Joseph’s known to channel his inner Ari Gold—fast-paced, passionate, and occasionally intense. You’ll keep pace without blinking.

Qualifications:

  • 3+ years supporting C-suite or senior sales executives in a high-velocity environment
  • Proven track record of translating spoken direction into formalized processes
  • Proficiency with Google Workspace, Asana (or similar PM tools), and travel-booking platforms
  • Willingness to travel and work in-office in Pompano Beach

Why You’ll Love It:

  • Direct exposure to top leadership and high-impact sales strategy
  • A front-row seat to major client wins and company growth
  • Opportunity to shape our operational playbook and grow your own leadership skills
  • A team that values transparency, creativity, and a healthy dose of quirk

Benefits:

  • Competitive salary based on experience.
  • Opportunity to work with a dynamic and innovative team.
  • Health stipend.

How to Apply:
Send your resume and a brief note telling us about a time you “herded cats” — turned a wild situation into an organized win.

This role is demanding, fun in its own way, and perfect for someone who is equal parts strategist, organizer, and straight-shooter. If that’s you, let’s talk.

About Us

Local Web Leads is your leader in managed pay-per-click campaigns, as well as other essential internet marketing methods such as SEO, email marketing, conversion optimization and remarketing technologies. Our continued success is the result of our dedication to growing our clients' businesses month after month.

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Local Web Leads, LP
800 West 5th St, #608
Austin, TX 78703
512-549-6406

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